Hi,
Problem Description :
When A new Webgate agent is registered with OAM, sometimes due to some mis-configuration it the OHS servers throws some common exception. Today I got a very uncommon exception in OHS - Webgate - OAM configuration. Below is the stack trace came in :
------------------------------------------------------------------------------------------------------------
Message from syslogd@ at Wed Oct 16 10:19:05 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:19:05.07603
3716 3765 ACCESS_GATE FATAL 0x00001520
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589
"Exception thrown during WebGate initialization"
Message from syslogd@ at Wed Oct 16 10:19:05 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:19:05.07618
3716 3765 ACCESS_GATE FATAL 0x00001824
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590
"ObAccessClient.lst does not contain a client id." raw_code^213
------------------------------------------------------------------------------------------------------------
Message from syslogd@ at Wed Oct 16 10:46:35 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:46:35.09020
4728 4733 ACCESS_GATE FATAL 0x00001520
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589
"Exception thrown during WebGate initialization"
Message from syslogd@ at Wed Oct 16 10:46:35 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:46:35.09035
4728 4733 ACCESS_GATE FATAL 0x0000182A
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590
"An internal ObError exception was caught." raw_code^224
Problem Description :
When A new Webgate agent is registered with OAM, sometimes due to some mis-configuration it the OHS servers throws some common exception. Today I got a very uncommon exception in OHS - Webgate - OAM configuration. Below is the stack trace came in :
------------------------------------------------------------------------------------------------------------
Message from syslogd@ at Wed Oct 16 10:19:05 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:19:05.07603
3716 3765 ACCESS_GATE FATAL 0x00001520
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589
"Exception thrown during WebGate initialization"
Message from syslogd@ at Wed Oct 16 10:19:05 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:19:05.07618
3716 3765 ACCESS_GATE FATAL 0x00001824
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590
"ObAccessClient.lst does not contain a client id." raw_code^213
------------------------------------------------------------------------------------------------------------
Message from syslogd@ at Wed Oct 16 10:46:35 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:46:35.09020
4728 4733 ACCESS_GATE FATAL 0x00001520
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589
"Exception thrown during WebGate initialization"
Message from syslogd@ at Wed Oct 16 10:46:35 2013 ...
mmvhsgbobis001a Oblix: 2013/10/16@10:46:35.09035
4728 4733 ACCESS_GATE FATAL 0x0000182A
/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590
"An internal ObError exception was caught." raw_code^224
------------------------------------------------------------------------------------------------------------
Solution for Above Error:
------------------------------
Check "ObAccessClient.xml file in
MW_HOME/ohs/instances/instance1/config/OHS/ohs1/webgate/config
If anything is looking inappropriate, just once more copy the artifacts from OAM_RREG_HOME/output/Agent_Name/ObAccessClient.xml to this location.
(In My case I have registered the Agents using RREG - OAM remote Registration Tool).
If that doesn't work, you have to delete the present Agent from OAM and re-register the Agent to create the new Artifacts (cwallet.sso and ObaccessClient.xml). Copy the new Artifacts to MW_HOME/ohs/instances/instance1/config/OHS/ohs1/webgate/config
